Last updated: 8 January 2026
1. Introduction
MonuTrack ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workflow management platform for memorial and headstone businesses.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and billing information when you register or contact us.
- Business Data: Customer records, agreements, job details, and other information you enter into the platform.
- Usage Data: Information about how you interact with our platform, including log data, device information, and browsing patterns.
- Cookies: We use cookies and similar technologies to enhance your experience and analyse usage patterns.
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your enquiries and provide customer support
- Send promotional communications (with your consent)
- Monitor and analyse usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security measures. We use trusted third-party service providers (including cloud hosting services) to store and process your data. While we implement safeguards to protect your information, no method of transmission over the Internet is 100% secure.
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us operate our platform (hosting, email services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt-out of marketing communications
- Export your data in a portable format
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at john@waboom.ai